What is tourism and hospitality?
Tourism is not an industry in the sense that it is not identified in the Australian and New Zealand Standard Industry Classification (ANZIC). Rather, tourism is an activity that takes place in a number of industry sectors, most particularly accommodation, cafes and restaurants, retail trade, transport, and personal services.
Accommodation or hospitality "comprises of units providing short-term accommodation for visitors
and/or meals,
snacks, and beverages for consumption by customers both on and off-site. The division includes units providing accommodation,
food/beverage, and hospitality services because one or more of these activities are undertaken by the same unit."
(Australian Bureau of Statistics, 2006, Division F: Wholesale Trade, Australian and New Zealand Standard Industrial Classification
(ANZIC), [online], Available at: http://url.edna.edu.au/ETut)
- Service industries change drivers report
- This report provides information about the industry profile of tourism and hospitality in Victoria. It outlines the major change agents such as economic, demographic, social, technological, environment, workforce, geographical and regional, infrastructure, and government intervention and development drivers. The industry response has been around changes in business practices and investment, service and production methods, and workforce organisation.
- Regional tourism action plan : 2008-2011
- Tourism Victoria has released a new tourist regional plan which identifies key challenges as a flat domestic market, labour and skills shortages, and the impacts of climate change. It focuses on 4 priority areas: attracting investment, marketing destinations, improving skills and service standards, and reviewing industry structures. There are also priorities set out for supporting tourist growth in Victoria's regions.
- Indigenous community festivals - Top End: An evaluation using Encore event evaluation kit
- For the last 20 years, a variety of annual festivals have been held by Indigenous communities in the Top End. This study seeks to evaulate and compare the contribution of these community festivals to tourism using the Encore Festival and Event Evaluation Kits (Encore) developed by the Sustainable Tourism Cooperative Research Centre (STCRC). One of the report's findings is that although there are an increasing number of tourists participating in these events, there are not enough opportunities for people to significantly spend money on food, fuel, and accommodation in remote locations. It is also clear that few tourists come to specifically attend these festivals but participate if they happen to be in the area for other reasons.
- Review into tourism in NSW : Final report
- This 2008 review is commissioned by the Premier of New South Wales (NSW). The purpose of this report is to develop and point to directions for future expansion of the New South Wales tourism industry. It covers the current operation and role of Tourism NSW; the current resourcing of tourism across NSW government; the future relationship between government and industry; current and future domestic and international trends and challenges; and recommendations on options for future Government roles and strategies in partnership with the private sector.
- Terrorism and the Australian tourism industry
- This is a policy analysis paper from the Australian Strategic Policy Institute which describes how Australian tourism may be impacted by terrorism. It is recommended that the Australian tourist industry re-examine their security training; put security plans in place; review physical security and evacuation procedures; implement staff checks; and consider extra security if necessary. Tax incentives and leveraging insurance policies are suggested as incentives for the tourist industry to take practical measures.
- Through the looking glass: The future of domestic tourism in Australia
- This report arises from a consultation with key tourism industry representatives in 2008. The aims of the consultation are to create a forum of open discussion between industry leaders; identify the positive changes made by the industry to adjust to a different global environment; and enable brainstorming of different scenarios for tourism in the future. Key issues are explored including political, economic, technological, environmental, demographic, social, and industry matters. There are explorations of generational differences, and a description of life-stages: projections to 2020; and key challenges in the years ahead.
- Service industries: Industry skills report
- The report provides an overview of service industries, an analysis of issues which impact upon the demand and supply of skills within the industry, and a picture of participation, attainment and expenditure trends in vocational and technical education. Against this background, this report recommends strategies to address a broad range of issues driving current and future skills and workforce needs, with a focus on the role of training.
