
Customised Workshops
We have designed and delivered customised training to the following organisations.
We offer our clients:
- design expertise featuring a personalised client-oriented needs assessment
- innovative adult-education teaching methods, including case studies, group exercises, group discussions, instructor presentations and computer simulations
- lasting partnerships that focus on long-term learning objectives
- facilitators with experience and expertise in a wide range of industries
- flexible training formats ranging from succinct one-day workshops to comprehensive multi-day courses
- coaches and videotaping to provide individual feedback to participants
- location flexibility - the training can be held at a location of your choice
We work closely with our clients to identify their learning objectives before designing the workshop. We regularly conduct customised courses in:
- Alternative Dispute Resolution (negotiation and mediation)
- Negotiation
- Dealing with Difficult People
- Customer service
- Sales
- Union/Management
- Enhancing workplace performance
- Running effective meetings
- Human Rights issues
- Call Centre challenges
- Issues related to Health care
