Certificate IV in Business Administration
- Australian Accredited Qualification
- 100% online | Equivalent to on-campus qualifications
- Overseas students eligible, no visa required
Make your career goals a reality by getting the professional edge you need to excel in administrative roles with this nationally recognised course.
This online certificate course was designed in consultation with the industry so that you are equipped with the skills and knowledge the industry needs and wants and developed against the Australian Quality Framework for business and management.
What you will learn
In this online course, you will learn the core skills and knowledge required to perform administrative office duties including preparing documents, spreadsheets and presentations; prepare financial activities; organise meetings and business travel; administer projects; as well as about work health and safety policies, procedures and programs.
Why study this course?
- Graduate with a nationally recognised qualification
- Learn from and be supported by industry professionals with years of experience
- This course can help you can a competitive advantage by getting skills and knowledge that can be used across many industries
What is included in the course fees?
The course fee includes:
- Access to the learning material and assessments online
- A specially developed Ultimate Study Planner
- Learning support from your Trainer
This course is delivered by Dolph Business School (RTO No. 41480, CRICOS Provider No. 03642G).
BSBITU401 Design and develop complex text documents
- Prepare to produce word processed documents
- Design complex documents
- Add complex tables and other data
- Produce documents
BSBITU402 Develop and use complex spreadsheets
- Prepare to develop spreadsheet
- Develop a linked spreadsheet solution
- Automate and standardise spreadsheet operation
- Use spreadsheets
- Represent numerical data in graphic form
BSBCMM401 Make a presentation
- Prepare a presentation
- Deliver a presentation
- Review the presentation
Important Business Functions
BSBADM405 Organise meetings
- Make meeting arrangements
- Prepare and distribute documentation for meetings
- Record and produce minutes of meeting
BSBADM406 Organise business travel
- Organise business itinerary for domestic and overseas travel
- Make travel arrangements
- Arrange credit facilities
BSBADM407 Administer projects
- Plan project administration
- Coordinate project administration
- Finalise and review project administration
BSBADM409 Coordinate business resources
- Determine resource requirements
- Acquire and allocate resources
- Monitor and report on resource allocation and usage
BSBCUS402 Address customer needs
- Assist customer to articulate needs
- Satisfy complex customer needs
- Manage networks to ensure customer needs are addressed
BSBFIA401 Prepare financial reports
- Maintain asset register
- Record general journal entries for balance day adjustments
- Prepare final general ledger accounts
- Prepare end of period financial reports
Work Health and Safety
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- Provide information to the work team about WHS policies and procedures
- Implement and monitor participation arrangements for managing WHS
- Implement and monitor organisational procedures for providing WHS training
- Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
- Implement and monitor organisational procedures for maintaining WHS records for the team
Dolph Business School Certificates and Diplomas courses are nationally recognised qualifications. This means that they are recognised by all Australian Universities for determining your entry eligibility and course credit.
The course credit you are granted will vary depending on the undergraduate degree you choose to undertake, and the grades you attain for your Certificate or Diploma. Most prestigious universities expect you to maintain a 75-80% average to be eligible for course credit towards your bachelor degree and the time and money saved through a transfer of credits can be substantial!
Upon completion of your Certificate or Diploma program at Dolph Business School, should you wish to continue your studies and apply for an undergraduate degree course, our Student & Administration Support team will assist you with your enrolment application, as well as your advanced standing (course credit) application.
Dolph Business has credit agreements in place with several universities across Australia which guarantees students entry and credit transfer upon completion of our certificate and diploma courses, and could take up to a year off your bachelor’s degree! These credit agreements are of great importance as outside of these, there is no guarantee of the amount of credit transfer you will receive.
|University||Degree||Course Credit||Approximate Time Saved|
|Bachelor of Accounting||2 units||3-months|
|Bachelor of Business||4 units||6-months|
|Bachelor of Business||4 units||6-months|
Online: You have up to 12-months to complete your course. This is a self-paced, Trainer-supported method of learning. We recommend you spend approximately 20-hours a week reading the course material and completing the assessment tasks given to ensure you complete the course within 6-months.
Please note. The above recommended study hours are indicative only. This time would be reduced if you have pre-existing knowledge and experience in accounting and bookkeeping. Dolph Business School is also able to support students who may require additional time.
Dolph Business School also requires persons who undertake this course to:
- Be aged 18 years or over.
- Have suitable language, literacy and numeracy skills to be able to carry out tasks such as to:
- Interpret and analyse complex WHS legislative and organisational texts
- Draft, document, maintain and update policies, procedures, processes and reports according to legislative and organisational requirements and vocabulary suitable for the audience
- Use a combination of formal, logical planning and intuitive understanding of context
- Use active listening and questioning methods to clarify information and to confirm understanding
Please note. Dolph Business School will engage with persons expressing interest in enrolment to discuss their language, literacy and numeracy skills. Dolph Business School can provide additional learning support to students who require basic assistance. For students who have more fundamental support needs, Dolph Business School can refer these students to a specialist language, literacy and numeracy development provider who can assist students to improve their language, literacy and numeracy skills to enable them to suitably commence the course.
In accordance with the requirements of the Standards for Registered Training Organisations and the National Code, Dolph Business School provides the opportunity for students to apply to have their prior learning and experience recognised towards an accredited qualification or units of competence for which they are enrolled in.
You may have obtained relevant skills and knowledge through prior formal training, workplace training or experience and may reduce the number of units or assessments required to be completed during the program. We will gather information about your prior experience and training history to determine the best pathway for you to achieve competency.
If you are interested in this course and believe you may qualify for course credit, come speak to one of our team members today to find out how we can help you!
You may be awarded a unit of competency based on successful completion of the unit which has been previously awarded either by Dolph Business School or by another Australian Registered Training Organisation.
Please note. For on-campus international students, where course credit is granted before the issue of a student visa, the course duration will be indicated on the Confirmation of Enrolment. Where credit transfer is granted after the issue of a student visa, a new Confirmation of Enrolment will be issued.
We do not believe in our students just learning for the sake of passing their exams. This is why the assessment for this course is conducted using a combination of realistic workplace simulated tasks, projects, knowledge tests, and response to case studies – NO EXAMS! The following provides a brief explanation of the assessment methods that are to be applied:
Written Reports / Case Studies.
The student is required to produce a range of written records or reports based on real workplace scenarios or based on a case study that is provided by the assessor. This will usually require the student to consider carefully the situation presented, undertake some research to inform their response and then to propose their recommended actions. There may be a practical portion for the student to demonstrate a range of skills relevant to the workplace. This could be by way of presentations or role-play activities.
The student is required to undertake a range of projects in the context of his or her own workplace or on a case study that is provided by the assessor. A project will require the creation of various workplace documents (reports, memos, etc.). Projects may have a practical presentation component where the student may be asked to present or role-play the outcomes of their project or research.
The student is required to participate in knowledge tests over the course of his or her study. The student will be required to individually complete the test. The student may research their answers from the course training materials and notes as well as relevant workplace references.